Exam Policies

Citrix Live Exam Retakes

  • Second Attempt: Must wait 24 hours
  • Additional Attempts: Must wait 14 days

Disabled/Special Testing Requirements

If you are disabled and require special assistance to complete your Citrix exam, contact Pearson VUE to make arrangements.


Please note that all scheduling requests and changes must be made through the Special Accommodations department or the Regional Service centers. Online or automated attendant scheduling services are not available for appointments that require special accommodations.

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